Apprentice Housing Management

Apprentice Housing Management
Home Group Customer Only
Temporary for 12 months, - (with progression opportunities available for successful candidates).
Full Time 37.5 hours per week
Salary £4.20 to £7.83 per hour, depending on age (this is reflective of NMW)

Shaping our future with brilliant apprentices! That’s when it hits home.
Our award winning apprenticeship programme has been designed to get our customers on the career ladder! (How awesome is that!) Don’t be put off by the word apprentice as you can be any age to apply.

So what’s so great about this apprenticeship? Well, your wage will be higher than the national apprenticeship minimum wage, so start planning what to spend that extra cash on! You’ll be employed for a 12 month period to get stacks of experience and launch your career! You’ll start at NVQ level 2 (equivalent to a GCSE) with a possible progression to level 3 (equivalent to A-levels) and many apprentices secure a permanent role with us! Who knows where future you will end up!

Some of our apprentices say "Working at Home Group enables me to do what I love, receive a wage and develop my skills" and "I would happily tell anyone thinking of becoming an apprentice that it provides a worthwhile qualification and experience that could lead to a very good career".

About the role       
You’ll be working with Louise Casey in the Havant office where you will support a team of Housing Managers. Louise and her team like to make sure that they have fun and often pop out for a quick game of ping pong! They need a new team member to take part!

Your role will support our customers in their own homes with their rent accounts, moving in and out of their homes, dealing with customer queries and ensuring that their neighbourhood is safe and secure.

No two days are the same in the Havant office; one day you will be dealing with a customer query regarding communal cleaning and the next day you will be supporting a customer who is struggling to pay their rent. You need to be adaptable and meet changing demands. We are a friendly and supportive team and we will help you settle in and get to know the team. Alongside doing your NVQ, you’ll work with a number of different colleagues to learn all aspects of the job role. The team are very experienced and are keen to teach you everything they know about offering high quality housing management to ensure the best for our customers who are very diverse and keep us on our toes.

You will work 37.5 hours per week, Monday to Friday.

Please note any offer of employment is subject to an Enhanced Disclosure check through the DBS the costs of which are met by Home Group.  

Who we’re looking for
You can apply for this apprenticeship if you are a current or former Home Group customer.

Ideally you will have good written and verbal communication skills, interpersonal skills and basic Microsoft Office Skills but before long you’ll be a real whizz!   You be great at working with people as part of a team, but must be able to work independently and use your initiative. You’ll be keen to learn from others how to prioritise and manage your work load, but an eye for detail is important.

To view the job description for this role please click here.

We’re different at Home
Home Group play a big part in tackling prejudice and discrimination.  We want you to be yourself at here and value everything that makes you unique. So whatever your race, sexuality, disability, religion, gender or even non-gender, we recognise and celebrate your differences. Together we make Home Group a great place to work!

What’s on offer?
Our apprenticeship programme, which is a combination of a nationally accredited professional qualification, a competitive salary as well as a fantastic range of benefits, will make a real difference to your life inside and outside of work. Click here and find out more. 
Our apprentices say ‘So pleased I will be getting an NUS (student discount) card from my employer – another reason to say that Home Group is a great place to work.’

To top this off, we also have a full recognition scheme including an annual Apprentice Award Ceremony – will you be our next future Star?

The job for you?
Great, all you need to do now is upload a covering letter and your CV. Please do include the covering letter as we really want to know more about what you will bring to the role, your experience and for you to tell us how you live our values every day.  To help, we’ve created a template for both which you can download in the job section of our website and if you are viewing the vacancy on our current job page by clicking here.

A bit about us
As well as being recognised as one of the top three large employers for apprentices at the National Apprenticeship Awards 2018, we’re also one of the UK’s biggest providers of high quality housing and care and support services.  We’re one of the largest developers of new homes and providers of houses for affordable rent.  

What makes us No. 27 in the UK’s Best Large Places to Work or gives us Investors in People Gold Standard….? It’s our brilliant people like you!

Our values
At Home Group, we live by our values every day through our colleagues to provide a great service to our customers.  To be a success with us you’ll need to be Accountable (Don’t pass the buck – own it!), Commercial (Spending wisely and working creatively), Caring (Looking after one another) and Energised (Having a positive, can-do approach)
Work Locations: Havant (Langstone Road) Building 4000, Emsworth Suite Langstone Technology Park Langstone Road Havant PO9 1SA



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