Team Leader - Counter Fraud Intelligence

The role

What We're Looking For

This is an exciting opportunity to join an award-winning team that consistently succeeds in setting high standards in combating insurance fraud!

As an Intelligence Manager you will provide intelligence led, risk-based support, ensuring all exposures are identified and effectively managed by the Intelligence teams or appropriate Risk department.

Strong knowledge of Collaboration Techniques, Investigations, Counter Fraud Functions, Sanctions, Financial Crime, AML, Analytics and Crime Prevention and Detection controls are critical. You will also have detailed and practical knowledge of the Data Protection Act, the Human Rights Act and all relevant legislation, maximising the benefits of cross departmental sharing of intelligence through the effective deployment and improvement of centrally stored Intelligence via our industry leading, award-winning database (VIPER).

A confident and impactful communicator with the ability to explain complex Intelligence/fraud terms in business language, you'll have experience in building and maintaining relationships, gaining commitment along the way. Effective collaboration is a key aspect of this role.

Inspirational and collaborative people management skills to encourage, motivate, develop, and lead a team are fundamental. You will be guiding intelligence teams in delivering strategic and operational intelligence and risk leadership.

What You’ll Be Doing

    End to end management of the Intelligence Cycle within Direct Line Group
    Develop and appraise colleagues in order that their individual and collective performance meets and exceeds the needs of the individuals and the business
    Act as a Subject Matter Expert in Intelligence, representing Direct Line Group at national and international fora, seminars, symposiums and Criminal & Civil proceedings
    Raise awareness on intelligence, leading, coordinating and supporting high profile internal and external investigations, making recommendations at Exec level, supporting outcomes
    Identify, manage, develop and maintain new contact opportunities within the Private, Public, Regulatory and Law Enforcement arena
    Ensure that regular audits are undertaken to maintain team and department compliance, outcomes are recorded, and meaningful performance MI is produced monthly



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